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Unity ads sometimes do not work on android

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I just changed a game over from static admob ads to unity ads. The player clicks on a button, it shows and ad and he gets a coin. This coin is used to play the game. In windows-unity editor, when this happens it displays a positive result as if the ad played. on my android phone, it played the ads about 10 times and stopped working. So the issue is it is not displaying the ads on android. I am ready to release the game but can't as the player can't get any coins. I have looked this up on unity's site and there seems to be issue here. I have not found any solutions. Could it be 1)a player can watch only so many ads before being banned? or 2) something with the connection to untiy ads? I would assume this is a big deal to unity as they make money off of this. I am using unity 5.2.3. Any help is good. thanks

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